Get Heylo

Frequently Asked Questions

A clinically proven innovation from Coloplast – the digital leakage notification system

Supported Phone models for Heylo App

iOS requirements: Minimum iOS 13.3
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XS Max
  • iPhone XS
  • iPhone X
  • iPhone XR
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7
  • iPhone 6s Plus
  • iPhone 6s
OS requirements: Android: Minimum 8.0.0 (API26)

Samsung Galaxy

  • Samsung Galaxy S21
  • Samsung Galaxy S21+
  • Samsung Galaxy S21 Ultra
  • Samsung Galaxy S20+
  • Samsung Galaxy S20
  • Samsung Galaxy S20 Ultra 5G
  • Samsung Galaxy S20 FE
  • Samsung Galaxy S10+
  • Samsung Galaxy S10
  • Samsung Galaxy S10e
  • Samsung Galaxy Z flip
  • Samsung Galaxy S9
  • Samsung Galaxy S9+
  • Samsung Galaxy S8
  • Samsung Galaxy S8+
  • Samsung Galaxy 7

Complete model line-up:

  • Samsung A10 –A90
  • Samsung A01-71
  • Samsung A02-72

Huawei 

  • Huawei P30 Lite
  • Huawei P30
  • Huawei P30 Pro
  • Huawei P40,
  • Huawei P40 Pro
  • Huawei P40 Lite

Huawei 

  • Huawei P30 Lite
  • Huawei P30
  • Huawei P30 Pro
  • Huawei P40,
  • Huawei P40 Pro
  • Huawei P40 Lite

Google Pixel

  • Google Pixel 5
  • Google Pixel 4 XL
  • Google Pixel 4
  • Google Pixel 3 XL
  • Google Pixel 3
  • Google Pixel 3a XL
  • Google Pixel 3a

Samsung Note

  • Samsung Note 20
  • Samsung Note 20 Ultra
  • Samsung Note 10+
  • Samsung Note 10
  • Samsung Note 9+
  • Samsung Note 9
  • Samsung Note 8+
  • Samsung Note 8

 

For some Android phone models, Google Chrome may be required.

Category name 1

Question 1

Answer 1 Answer 1 Answer 1 Answer 1 Answer 1 Answer 1 Answer 1 Answer 1 Answer 1 Answer 1 Answer 1 Answer 1 Answer 1 Answer 1 Answer 1 

Question 2

Answer 2

Category name 2

Question 1

Answer 1